Shipping policy
At Cycle Clothing, we aim to dispatch every order as quickly and efficiently as possible.
UK Shipping Options
Standard Shipping – £3.95
- Estimated delivery: 3–5 working days
- Sent using a tracked Royal Mail service in most cases.
Express Shipping – £5.95
- Estimated delivery: 1–3 working days
- Sent using a tracked Royal Mail service wherever possible.
Custom-Made Orders
All of our custom cycling clothing is made to order, ensuring every garment is produced specifically for your club, team or event.
- Estimated production and delivery time: 4–6 weeks
- As every order is bespoke, production begins once your order has been confirmed.
If you provide an email address during checkout, we will send you an approximate delivery date once your order has been processed, so you know when to expect your order.
Stock Availability
We work hard to keep our website stock levels as accurate as possible. However, on the rare occasion that an item or size is unavailable after your order has been placed, we will contact you by email as soon as possible to discuss the available options.
These may include:
- Waiting for the item to be restocked.
- Choosing an alternative size or product (where available).
- Receiving a full refund for the unavailable item.
Delivery Partners
The majority of our orders are shipped via Royal Mail Tracked services, allowing you to follow your parcel's progress from dispatch to delivery.
For larger, heavier or bulk orders, we may use an alternative courier to ensure your order arrives safely and efficiently. If this happens, you will still receive tracking information once your order has been dispatched.
Dispatch Information
- Orders are processed during our normal business hours.
- Delivery estimates begin once your order has been dispatched.
- During busy periods, promotional events or public holidays, dispatch and delivery times may be slightly longer. We will always do our best to keep any delays to a minimum.
Email Communications
We will keep you updated throughout the order process by email, including order confirmations, estimated delivery dates (for custom orders), dispatch notifications and tracking information where applicable.
Please note that our emails can occasionally be filtered into your Junk or Spam folder. If you're expecting an update from us and haven't received one, we recommend checking these folders before getting in touch.
If you have any questions about your delivery or require a specific shipping arrangement, please don't hesitate to contact our team. We're always happy to help.